What are cookies?

Cookies are small text files that are sent to and stored on your computer, smart phone or any other device that may be used to access the internet, whenever you visit a website. Some of the functions that cookies perform can be done by other similar technologies and when we refer to cookies we mean these other similar technologies as well.


How do we use cookies?

Cookies help us understand and track your use of our website so that we can customise and improve the information provided. We also use cookies to allow our website users to navigate between different pages quickly and efficiently, verify the user and carrying out other essential checks.


We may also use cookies to gather information on IP addresses, to analyse trends, administer our website and gather broad demographic information for aggregate use. IP addresses are not linked to other personally identifiable information and will not be used to deliver targeted or non targeted marketing messages and we do not store personally identifiable information.


What cookies do we use?

We use both persistent and session cookies.

Persistent cookies are used to allow the website to recognise you when you return to our website and to remember certain information about your preferences. These cookies stay on your device for a set period of time or sometimes permanently until you delete them.


Session cookies are used to enable information to be carried across pages of our website without the need for you to re-enter such information. These cookies are automatically deleted whenever you leave the website or close your browser.


We use analytic cookies to make our website better to understand what works best for you when you are on our website. We also use performance cookies that recognise and count the number of visitors on our website and how visitors move around them. The information we use is aggregated so we cannot identify you from it.


How you can manage cookies

The browsers of most computers, smart phones and other devices are generally set up to accept cookies. You can change your computer, smart phone or other device cookie setting by activating the relevant setting on your browser. You should remember this could affect how websites work should you change your cookie setting.


Clandon House,

The Cross,


FK16 6BE

Tel. 01786 841000